refund policy



The USER has the following payment options:

  • Delivered by the Mercado Pago platform and Webpay mall Transbank.
  • Credit and debit cards with an agreement with the Mercado Pago platform and Webpay mall Transbank.
    The prices presented at may be different from those offered in physical and/or online stores of other retailers, and are only valid for purchases completed at the time of display. The simple inclusion of products in the 'shopping cart' does not imply their reservation by the consumer. As soon as the orders are effectively formulated and accepted, any subsequent changes in the price of the products will not be applied.

Orders that are paid by credit card are subject to the approval of the card administrator and other fraud verification devices.
The term for delivery is considered from the check of the registration data and the confirmation of the payment, which can be made in up to 48 business hours. If any difference in information with the registered data is noticed, the Customer Service Center.
will contact the USER.
When making the purchase, the USER must pay attention to the product information, such as dimensions, description, composition, in addition to all the information available on the page of each product. In the event that the USER has doubts, they can access the Customer Service Center.
After choosing the product(s) you wish to purchase, the USER will have various types of freight available, which may vary according to your location and type of product purchased. The delivery process of the purchased product(s) will take place after confirmation of payment.

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